Shipping Rates

We are a West Australian company and our online freight rates are for Perth Metro area only.

For deliveries outside of Perth, additional charges may apply. Customer will be contacted and informed of any additional charges before dispatch.

Free Delivery

Free Perth metro delivery on orders over $299. Combine products in a single order to qualify. Contact us if you’re unsure whether your address is within our Perth metro delivery area.

Shipping Options

We offer the following shipping options:

• Standard shipping (3-5 business days)
• Express shipping (1-2 business days)
• Local pickup

Shipping Time

We aim to dispatch all orders within 1-2 business days.

Please note that shipping times may vary depending on your location and the shipping option you choose.

Order Tracking

Once your order has been dispatched, we will provide you with a tracking number so you can track your order online.

If you have any questions about your order, please contact us at support@hotthings.com.au

International Shipping

Unfortunately, we currently do not offer international shipping.

Shipping Restrictions

We do not ship to PO boxes or Parcel Lockers.

We also do not ship to addresses located on islands or in remote areas without prior contact. If you are unsure whether we can ship to your location, please contact us before placing your order.

Delivery Issues

If your order has not been delivered within the expected timeframe, please contact us at info@hotthings.com.au and we will investigate the issue.

If your order has been lost or damaged during shipping, please contact us immediately so we can arrange a replacement or refund.

Contact Us

If you have any questions about our shipping policy, please contact us at info@hotthings.com.au